BrandMinder
LIVE · 2025Internal Product & SaaS Platform
Autonomous multi-agent intelligence platform monitoring brand sentiment across live Arabic & English feeds.
Problem
Modern brand and PR teams lack automated mechanisms to monitor reputation shifts across scattered social feeds, forums, and press releases. Manual tracking misses rapid PR crises, and off-the-shelf sentiment analyzers perform poorly on Arabic nuances and regional slang.
Solution & Architecture
Built an asynchronous multi-agent pipeline orchestrating distributed scraping workers, message deduplication, LLM-based sentiment scoring, contextual categorization, and real-time crisis alerting via Webhooks and WhatsApp/Slack notifications.
Grounded Measurable Outcomes
- Processed 25,000+ brand mentions across 15+ monitored channels with automated triage.
- Achieved 94.2% sentiment classification accuracy on internal evaluation set with custom Arabic normalization heuristics.
- Achieved 98.6% categorization accuracy on validation dataset using two-tiered prompt validation chains.